IT is what we’re good at, but it’s people who make us successful. We make it easy for IT to work around people and not the other way around.
With more than 25 years of industry experience and knowledge, we can provide you with expert advice to help you plan for the future. Our technical expertise is open to any and everyone who does business with us, so don’t be afraid to ask!
It should be no secret by now that a proactive approach to IT is far superior than a reactive one. We monitor and maintain your systems, dealing with any problems which may arise before they have a chance to have an impact on business.
IT problems are inevitable, but when they do occur, it’s important to nullify them as quick as possible. Our location, extensive IT knowledge and quick thinking make us the perfect IT provider to deal with IT problems that need to be dealt with quickly. It’s even in our name!
When you work with us, you won’t be forced into signing lengthy and confusing contracts or be charged with seemingly out of the blue fees. Here at Transpeed, we prefer it simple. We offer flexible contracts that are built on the quality of our services, which ensures you have freedom & peace of mind. We are confident in our IT service and feel we don’t need to lock our customers into lengthy contracts, unlike many of our competitors.
Why make something more confusing and complicated than it has to be? Here at Transpeed, we believe in simple. That’s why one fixed cost per month with no extra fees works best for us and works best for you. This service includes fully managed IT support, monitoring & proactive maintenance built around your businesses needs.
A lot of the time, IT queries can be fixed over the phone. With our expert and extensive 25 years experience, we can guide you and explain the most efficient and quickest way to solve the problem.
If the problem is a bit too complicated to resolve over the phone, then we can connect to your PC remotely and fix the problem.
For problems that are truly complex and disruptive, we offer an on-site support service depending on what is convenient for you. Unlike many providers of IT Support that are based well outside London, our valuable location means that we can travel anywhere across the city quickly.
"All the staff at Transpeed are extremely helpful, friendly, patient and efficient. They have always dealt with our computer issues swiftly and we are very satisfied with the service they provide. Recently we needed to have one of our databases duplicated to other machines and this was dealt with straight away. Well done to all the team and thank you!"
"London Children’s Ballet was introduced to Transpeed by one of our founding Trustees who said he was sure Simon Knight would be able to solve any problem we had as a start-up charity. He was right! From the beginning, Simon and Transpeed have treated LCB as an important client, though our budget is charitable. With their small team on motorcycles, they seem to be able to respond quickly to our needs and have served us well over the last 15 years. We are incredibly grateful and would recommend their service whole- heartedly."
"Would like to say a massive thank you to Transpeed!! They have saved us endless hours of IT problems and nothing is ever too much trouble. When we have any issues with our IT they have always been able to help and most of the time remotely. Whether it has been getting a new printer or setting up new software they always seem to have the answer. As well as these IT skills they are all very friendly and patient which is such a positive as we have a very basic knowledge of IT. I would highly recommend this company they literally save us days of wasted time every year, which is much better spent working on our business :)"
"We’ve been working with Simon and his team for more years than I can remember. They’ve looked after our complete IT infrastructure from cabling to installing and maintaining multiple servers, our remote sites, mobile training suites and our telephony. They have always been quick to respond to any technical issue and I would most definitely recommend them to any business, large or small, whose aim is trouble free IT."
"Transpeed instantly understood what our company was about and the necessity to move quickly to assist with our IT needs. Their helpful and insightful knowledge and suggestions on subsequent projects have made them absolutely first port-of-call for us."
“Transpeed recently migrated our entire organisation to Office 365, alleviating our need to rely on in-house exchange systems and the associated complexity. The migration was swift, secure and had negligible impact on our team – both on-site and for remote access. We give Simon and his team at Transpeed a strong recommendation.”
"In the years I have known and worked with Simon and his team I have, at all times, found them to be efficient, reliable, and very knowledgeable."
"The Transpeed team are a great bunch of guys who are helpful, knowledgeable, and always willing to go that little bit further to solve a problem. Together, our businesses have formed a valuable relationship – they’ve provided us with general day-to-day support, and computer upgrades, while we’ve helped train them to ride the motorcycles they use to undertake client visits within the city. I sincerely hope our collaboration continues for many years to come!"